New Real-Time Remote Assistance Functionality Allows Remote Experts to Interact within Frontline Workers’ Onsite Experience
The Manifest® end-to-end, enterprise augmented work instruction platform from Taqtile increases its ability to support remote work with the addition of advanced, real-time instruction capabilities. A new series of innovative features function like an advanced help center for frontline workers. The benefit is the increased efficiency and accuracy of on-premise workers performing complex repair and maintenance tasks. The new Manifest features empower remote experts to provide more accurate direction to frontline staff with real-time access to the operator’s user interface through the shared Manifest augmented environment.