To receive safety certification on a Getinge steam sterilizer, Novartis associates follow step-by-step work instructions to perform the cleaning procedure.
When the job is completed, they can leave evidence (in the form of a photo or video)which supervisors review and use to certify.
Novartis requires evidence on certain job steps to provide quality assurance and verify the associate has completed critical steps in the procedure accurately. If evidence shows a step has been performed incorrectly, certification can be withheld. Manifest provides associates with immersive step-by-step guides that make training and learning technical procedures more effective.
The Manifest Web Application allows supervisors to view performance by reviewing completed training modules and ensuring mandatory evidence meets standards for certification.
Over time, Job Performance and evidence can identify challenging steps in order to refine step-by-step instructions to make training and learning technical procedures even more effective.