Driving Efficiency and Reducing Downtime with Manifest at Extral
A leading Mexican manufacturer transforms production line training and machine diagnostics with AR-enabled digital work instructions
Inside Extral’s Line Upgrade: Training & Troubleshooting, Digitized
Extral, a leading manufacturer of aluminum packaging products based in Mexico, has adopted Taqtile’s Manifest® platform to digitize and optimize two mission-critical areas of their operations: employee training and machine troubleshooting.
By using Manifest with hands-on, real-time guidance, Extral has accelerated training, reduced downtime, and dramatically decreased production scrap, driving quality and operational efficiency across their manufacturing floor.
This 4-minute video case study features Extral President Pablo Gonzales, training technician Irving Rodríguez, and engineer Orlando de Goyado as they share how Manifest is transforming their frontline workforce.
Transforming Production Line Changeover Training
Extral’s training challenge was clear: a long, theoretical process that delayed operator readiness and contributed to inconsistencies on the line. With 13 machines and over 500 steps in a single line changeover procedure, ensuring repeatable quality and performance was a major hurdle.
By building detailed, step-by-step AR procedures in Manifest, Extral now trains new operators directly on the production floor using wearable devices and tablets, speeding up readiness and reducing onboarding time dramatically.
“With Manifest, operators are working on the actual machines from day one. They’re more engaged, more accurate, and they’re learning faster.”
Irving Rodríguez, Production Engineer and Manifest Developer, Extral
With Manifest’s real-time guidance, operators can confidently perform complex tasks such as ink swaps, diameter adjustments, and template changes without constant oversight. The shift has reduced errors, increased operator autonomy, and made training more consistent and scalable
“We’re doing changeovers right the first time. That means less scrap, less downtime, and better products for our customers.”
Pablo Gonzales, President, Extral
Supercharging Troubleshooting and Machine Failure Diagnosis
For Extral’s electrical maintenance team, troubleshooting used to rely on trial-and-error by a small group of experts. With over 50 sensors and multiple motors per machine, diagnosing failures was slow and error-prone.
Now, using Manifest’s Choice Notes decision-tree logic, engineers like Orlando have built interactive procedures that guide technicians through a structured diagnostic workflow, even if they’re new to the job.
“You don’t need to be an expert anymore. Manifest shows you exactly where the problem is, what to change, and how to fix it with videos, photos, and step-by-step logic.”
Orlando de Goyado, Production Engineer, Extral
Diagnosing a sensor issue that used to take six hours can now be resolved in one! Downtime has been drastically reduced, KPIs improved, and the knowledge of Extral’s most experienced staff is now available to every technician, anytime.
“All that knowledge is now centralized and accessible, whether you’re troubleshooting or training. That’s a game-changer.”
Orlando de Goyado
Results at a Glance
⏱️ Faster Training: Operators begin hands-on training on day one
⚙️ Process Standardization: 500+ AR-guided steps ensure consistency
💸 Reduced Downtime & Scrap: Accurate changeovers and quicker diagnostics
🧠 Expert Knowledge Captured: Tribal knowledge is now scalable
📈 Improved KPIs: Training and maintenance aligned to reduce line stoppages
This collaboration with Extral highlights the transformative impact of Manifest in modern manufacturing, enabling operators and technicians to train faster, work more accurately, and reduce costly errors on the production line.
Learn how Manifest® can elevate your frontline training and operational performance.
