Field Service with iPad and AR

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Field Service Management with Augmented Reality

At Timberline Communications field service experts use a Manifest® job template to prepare Anchor Cabinets for wireless carriers.

The Manifest iPad app makes it easy to review job templates in the office, on site, or any location prior to performing the task on the equipment. After reviewing the procedure on the iPad, the Manifest AR platform is used to perform the job on a cabinet.

Using a Manifest Job Template on a Microsoft HoloLens, hands free field service is performed following a detailed job instructions and rich support content. 

Photos, videos and other content in the job template help an operator quickly and accurately perform the job. 

Step markers guide technicians effortlessly through the entire procedure of a job template. 3D markers overlaid on equipment direct the technician exactly where to focus. On specific job steps TCI requires photo or video evidence which is then used in close out packages.

Upon completing the Manifest Job Template, the cabinet is ready for service.

For field service management, The Manifest AR Platform is an ideal solution. Supported on a diverse toolset of devices from 3D augmented reality, iPad and Android, and Web Portal allow template authoring, job training, field service and operations, and remote support for any job, anywhere.