Integrated Remote Assistance Capabilities

Innovative remote assistance and collaboration capabilities built-in to Manifest and available to every user.

Leverage experts and expertise more efficiently

Built on industry standard WebRTC server technology, Manifest Connect enables real-time and asynchronous collaboration, communication, and remote guidance among frontline workers. Jobs are done faster and more accurately when work can be share and coordinated across teams and workers can get help from experts whenever and wherever they need it.

Play Video about T-mobile 5g remote assistance field service with augmented reality

Empower workers with
access to remote experts

Manifest Connect enables remote experts to collaborate with team members and help direct their work.

During a video sharing session, experts can use augmented realty controls overlayed on a workers’ display to remotely guide team members to focus on a specific location or perform specific actions. Alternatively, experts can also prepare stepby-step work instructions and share them asynchronously to workers via chats.

Target Experts

Targeting which experts use to create targets that hover over locations, such as a machine's power button, and could include spatial audio which helps direct a worker's focus.

Guide Operators

“Way finding” directional arrows which experts float within the field of view of workers to temporarily direct them to look in a specific direction.

Real-time Annotation

Live annotations which experts create using free form, digital ink to create pen strokes that will appear as holograms displayed over the real-world environment within a worker's field of view.

Focus Tracking

Eye tracking to enable remote experts to understand where workers are focusing on to enable them to provide further guidance. (This can be disabled

With this software, we’re able to put a headset on someone the day they start and make sure they’re getting trained with the templates we want to train them on.

Beau Wileman, Factory of the Future Manager, PBC Linear