Field Service and Remote Assistance with Augmented Reality
Timberline Communications use the Manifest AR platform to perform field service and remote assistance on 5G cell towers for T-Mobile, Verizon, AT&T and other wireless carriers across the US Northeast. A Microsoft HoloLens 2 augmented reality headset mounted on a industry-certified Timble XR-10 safety helmet gives tower operators access to Manifest’s rich job templates in a powerful hands free spatial computing toolset.
Wherever the job takes you, the Manifest AR platform is there to help. The virtual job board gives field service technicians instant access to easy to use job templates with rich support content. Leave evidence to document issues found or task completion. Reach out to experts at any time for assistance or collaboration. Document key procedures in real time.
The Manifest Connect feature within Manifest allows users to connect with one another while using Manifest. The Manifest Connect capabilities include being able to call web to web or web to device. Other features include being able to share a video, share a file and share a job with another user. You can find this functionality in the 3D client on the user command strip or in the web portal side menu.