Knowledge Capture

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Machine Operator Training ROI with Augmented Reality

After being introduced to Taqile, we were able to grasp the concept that we could take this tribal knowledge, make an instruction on it that could be duplicated.

Tim LeCrone

Director of Manufacturing Engineering

PBC Linear

Tim LeCrone, Director of Manufacturing Engineering at PBC Linear, discusses how Manifest AR technology enables them to capture tribal knowledge and machine instructions from seasoned employees and train new machine operators resulting in faster training and a reduction of errors ensuring quality parts get to customers on time.

PBC Linear is a company that makes linear motion product. As recent as 10 years ago we had enough employees in our company with 20, 30 years experience that we could actually bring in a [new] employee and couple that person with the [expert] employee for training on a machine for 4 to 6 weeks.

As this [expert] workforce retired that created a shortage of employees that could do our training for us.

After being introduced to Taqtile we were able to grasp the concept that we could take this tribal knowledge, we can make an instruction on it that could be duplicated, and we could break these complicated processes down into simple tasks.

One benefit, the operator is able to see an exact instruction in a document and nothing is getting lost in translation from the person giving that instruction.

There’s a big trickle down effect on not having a properly trained workforce. As a part goes through several operations, the cost to make that part increases, and the value of that part increases. So when you have a newer operator running a machine, toward the last operations of that part, and that part becomes scrap, it’s very easy to scrap a $200 part. And to scrap 50 or 60 of these $200 parts in one shift.

When you compare to having a tool that the operator can go to look at that picture, look at that part, that’s a quick check to make sure your machine is still operating correctly.

Right now we’re exploring how we can bring in employees to our company, train them very quickly, and get our parts to our customers on time.

I am really excited where this tool takes us.