Why Frontline Knowledge
Is Becoming a Critical Risk
Operational complexity is increasing while experienced workers are retiring and turnover continues to rise. Traditional SOPs, PDFs, and classroom training struggle to keep pace with real-world conditions on the shop floor and in the field.
According to industry data highlighted in this overview:
23% of unplanned manufacturing downtime is caused by human error
Over 20% of the workforce is approaching retirement within five years
30–50% attrition among millennial workers occurs within the first three years
$260K per hour is the average cost of unplanned manufacturing downtime
This overview explains how digital work instructions and augmented reality help close the gap between knowledge and execution.
What You’ll Learn in the Manifest® Overview
How digital work instructions replace static SOPs with step-by-step, in-context guidance
How organizations capture and scale expert knowledge without coding or CAD
How AR-enabled workflows reduce errors, scrap, and downtime
How remote assistance connects less experienced workers with experts in real time
How job performance data creates a feedback loop for continuous improvement
A Single Platform for Flawless Operational Workflows
Manifest is an enterprise SaaS platform that brings together people, procedures, places, and machines into one operational system, ensuring work is performed consistently—everywhere, every time.
Procedures – Experts document workflows once; workers execute them accurately in the field
People – Knowledge, collaboration, and expert assistance are available on demand
Places – Workflows follow workers across locations and devices
Machines – Real-time equipment and IoT data integrated directly into instructions
What Manifest Enables
No-code authoring on tablets, AR headsets, and mobile devices
Step-by-step instructions with AR, 3D models, photos, video, and documents
Remote “see-what-I-see” assistance with AR annotations
Online and offline operation for remote or austere environments
Integration with MES, ERP, LMS, and field service systems
Secure, enterprise-grade deployment (cloud, hybrid, on-prem)
Proven Results on the Frontline
From 3 weeks to 3 days – PBC Linear reduced training time for complex procedures
From 92% error rate to 0% – U.S. Air Force trainees eliminated errors on new equipment
Reduced downtime, fewer errors, and faster time-to-productivity across operations
Who Should Read This Overview
Manufacturing and operations leaders
Maintenance and reliability teams
Training and workforce development leaders
Field service and utilities organizations
Defense and aerospace operations teams
Download the Overview
Used by manufacturers, utilities, and defense organizations worldwide.
