Following a system failure at King County’s West Point Treatment Plant in Washington, US, which saw wastewater flow into Puget Sound, King County’s Wastewater Treatment Division sought help from Microsoft partner Taqtile.
Taqtile provided the firm with its flagship product, Manifest, which uses the Microsoft Azure cloud, internet of things and Microsoft HoloLens to train employees with hands-free mixed reality instructions. Experts can create digital tutorials that can be overlaid on real-world equipment, allowing trainees to access high-quality information when carrying out a range of tasks. The same information can also be displayed on a digital twin, enabling detailed training without employees needing direct access to the physical equipment.