Augmented Reality for Frontline Workers
Augmented and virtual reality (AR/VR) technology is a key area of focus at T-Mobile for 5G use case development and it is applicable to so many industries from healthcare to manufacturing, agriculture and more. Enterprises today have complex machinery, a shortage of skilled workers, and customers with no patience for downtime, making sophisticated training and technical support capabilities more important than ever. With T-Mobile’s low-latency, Ultra Capacity 5G network, we are seeing businesses boost productivity and speed as technicians use augmented reality for immersive training, and then to collaborate and fix problems fast.
Taqtile, a recent graduate of the 5G Open Innovation Lab co-founded by T-Mobile, is a company doing fascinating work building AR solutions for frontline workers. Timberline Communications Inc. (TCI), a communications infrastructure company, is using Taqtile’s AR solution running on T-Mobile 5G to perform cell site upgrades and maintenance on our network. With Taqtile, TCI’s technicians use AR headsets to view virtual service checklists and troubleshoot using remote assistance. AR solutions such as this enable frontline workers to improve their skills and perform complex tasks from anywhere exploring objects such as machinery in 3D from all angles. We recently went to Boston to check out the Taqtile solution in action with TCI – take a look.